Your Benefits Are Active — Here’s What Happens Next

Set Up Your Accounts, Access Your Benefits, and Take Advantage of the Resources Available to You

Now that your benefit elections are complete, your next step is making sure you can access and use each of your benefits with confidence. All benefit elections become effective on the first day of the month following your date of hire. If you are hired on the 1st of the month, your benefits become effective that same day. Once your coverage becomes active, over the next several business days you may receive ID cards, account activation emails, or instructions for setting up your online member portals depending on the benefits you selected.

Be sure to register your accounts with each benefit provider so you can take full advantage of the tools and resources available to you. This may include access to digital ID cards, provider searches, prescription cost estimators, claims management, reimbursement submissions, beneficiary updates, and retirement account management. Many of your plans also include valuable preventive care services, wellness programs, and additional financial incentives — so take time to explore your benefits and make the most of the coverage and resources available to you throughout the year.

If you experience a qualifying life event and need to make mid-year changes to your benefits, please reference our Life Events page and the Qualifying Life Event Benefit Changes instruction guide.

 

Medical

United Healthcare

  • After your initial medical insurance election with UHC, you should receive a physical ID card via postal mail within 5 – 7 business days of your insurance coverage becoming active.
    • For all subsequent updates to your coverage, new ID cards will only be delivered electronically. You can still request a physical ID card at any time via the myUHC portal or by contacting United Healthcare at 1-844-638-8700.
  • You can create an account with UHC by registering at this link: Registration | HealthSafe ID using the registration guide. You can also watch this helpful video about the UHC Digital Tools: Digital-Tools | UnitedHealthcare
  • Don’t forget to take advantage of the 100% covered preventive care visits!

Prescription Drugs

Navitus

  • Prescription drug coverage is nestled under your UHC medical coverage but is managed by Navitus. Your UHC ID cards will contain your Navitus member ID numbers, so you can use your UHC ID card at the pharmacy as well.
  • You can create an account with Navitus to locate in-network pharmacies, estimate prescriptions costs, and more. Use the registration guide to create your account at Members – Navitus.

Dental

Delta Dental of Missouri

  • After your initial dental insurance election with Delta Dental or MO, you should receive a physical ID card via postal mail within 5 – 7 business days of your insurance coverage becoming active.
  • You can register for your Delta Dental account at Dental and Vision Benefits | Delta Dental of Missouri using the registration guide to track claims or locate in-network providers.
  • Don’t forget to take advantage of the 100% covered preventive care visits!

Vision

VSP

  • VSP does not provide physical ID cards, but you can create an account at www.vsp.com using the registration guide to access your electronic ID card or locate in-network providers.
    1. Your Member ID will be your SSN.

Health Savings Account

Optum

If you elect this benefit:

  • You should receive a physical HSA debit card within a few days to use at the time of eligible medical, dental, & vision expense payments. You can also submit your expenses for reimbursement if you are not able to use your debit card at the time of the transaction. 
  • Your HSA can be accessed directly within your myUHC account using this guide, or you can create your Optum account here: Let’s get you registered – OptumBank
  • You can change your HSA contribution at any time throughout the year in Workday using this instruction guide 

Flexible Spending Accounts

Benepass

If you elect this benefit:

  • You should receive your Health / Limited FSA debit card via postal mail within 5 – 7 business days of your insurance coverage becoming active. Debit cards are not provided for the Dependent Care FSA.
  • You can access your account at Benepass Login using Single-Sign-On

Lifestyle Spending Account

Benepass

  • Once your account has received a contribution, which happens on the first day of each quarter, you’ll be able to access your LSA directly within Benepass. Physical debit cards are not automatically mailed to you, but you can submit expenses for reimbursement directly within the portal.
  • You can access your account at Benepass Login using Single-Sign-On

Qualified Transportation Expenses

Benepass

If you elect this benefit:

  • You should receive your QTE debit card via postal mail within 5 – 7 business days of your insurance coverage becoming active. You can also submit expenses for reimbursement directly in the portal.
  • You can access your account at Benepass Login using Single-Sign-On

Critical Illness / Accident / Hospital Indemnity

MetLife

If you elect this benefit:

  • You can register for a MetLife account using the registration guide at MyBenefits-Sign In. Within your account you can view your benefits, submit claims, and modify beneficiaries.
  • Don’t forget to submit your Health Assessment Benefit claims to receive $50 per covered individual per year! Instructions for doing so are located here.

Identity Theft Protection

Allstate

If you elect this benefit:

  • Within 5 – 7 business days of your insurance coverage becoming active, you will receive an email to your Firm email address from Allstate Identity Protection containing an account activation link and unique member ID. 

401(k) Retirement Plan

Charles Schwab

  • Within 7-10 business days of your hire date, you will receive an email from Schwab to register your account. For rehired team members who previously set up a Schwab account under the Forvis Mazars Plan, you can login using your previous credentials. Please contact Schwab Participant Services if you need your password reset.
  • If you need to make changes to your elections or rollover previous employer 401(k) funds, you can do so directly within your account. RPS Homepage | Retirement Plan Services
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